The ability to use conversational channels for digital self-service is solidly moving from a delight to an expectation, across industries. As this once nice-to-have interface becomes a need-to-have, Conversational AI is not a question of IF for your financial institution (FI), but WHEN.
As Abe.ai's Director of Client Experience & Success, Andrea Bruno plays a vital role in ensuring that our clients implement our products smoothly and efficiently.
The path to earning the financial business of millennials comes down to two things: experience and ease. With a focus on these key factors, financial institutions can develop long term relationships with this sought-after customer group.
Abe.Ai is excited to not only be attending, but sponsoring Bank Innovation Ignite 2020. This annual event takes place March 2-3 at the Grand Hyatt Seattle.
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