In an effort to drive customer service improvements, many companies record the phone conversations between their customers and call center representatives. These call recordings are typically stored as audio files and processed to uncover insights such as customer sentiment, product or service issues, and agent effectiveness. To provide an accurate analysis of these audio files, […]
Amazon Comprehend is a natural language processing (NLP) service that uses machine learning (ML) to find insights and relationships like people, places, sentiments, and topics in unstructured text. You can now use Amazon Comprehend ML capabilities to detect and redact personally identifiable information (PII) in customer emails, support tickets, product reviews, social media, and more. […]
The volume of user-generated content (UGC) and third-party content has been increasing substantially in sectors like social media, ecommerce, online advertising, and photo sharing. However, such content needs to be reviewed to ensure that end-users aren’t exposed to inappropriate or offensive material, such as nudity, violence, adult products, or disturbing images. Today, some companies simply […]
In April 2020, AWS and Facebook announced the launch of TorchServe to allow researches and machine learning (ML) developers from the PyTorch community to bring their models to production more quickly and without needing to write custom code. TorchServe is an open-source project that answers the industry question of how to go from a notebook […]
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AWS - Machine Learning - Amazon SageMaker
Machine learning for every developer and data scientist.
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Formula 1 Accelerates Cloud Transformation by Moving to AWSSave to Library
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