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Bold360

  • Customer Support
  • 3 Case Studies
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About

In the Age of the Customer we bridge the gap between businesses and consumers by breaking down barriers of communication and knowledge. Our unique solution lets your customers feel they are understood and supported via a real-time, personalized conversation across the customer journey. In addition to website, mobile, and agent-facing CRM deployments, nanorep can integrate with popular messaging platforms, creating seamless customer experiences across every touch point in the digital journey.

Company Details
  • https://www.bold360.com/
  • Headquarters 320 Summer Street, Boston, Massachusetts 02210, us
  • Year Founded 2009
  • Company Size 1,001-5,000 employees
  • Specialties Machine Learning, Deep Learning, Customer Support, Live chat services, Software as a service, Customer support, Sales tool, Twitter management
Case Studies
Case Study : Intuit Mint Bills

Mint Bills Implements Bold360 ai’s Self-Service Platform to Reduce Call Center Volume by Almost Half

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Case Study : The North Face.

The North Face delivers online customer care as advanced as its products.

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Case Study : Jenny Craig | Personalization

Delivering personalized member support with ease.

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