# Fujitec Achieves IT Transformation and Enhanced Security with Cloudflare

> By partnering with Cloudflare, Fujitec is revolutionizing its IT infrastructure, moving towards a robust zero trust model that enhances security and operational efficiency for their global workforce.

**Source**: google.com | **Published**: 2026-07-22 | **Type**: case_study

## Key Facts

- Fujitec migrated 3,300+ staff to Cloudflare in 45 days, enhancing operational agility significantly.
- Legacy VPNs caused 10-20 monthly troubleshooting requests, revealing inefficiencies in IT management.
- Consolidated security into one console saved 10-20 hours monthly, improving resource allocation for innovation.
- Over 50% drop in access inquiries indicates enhanced security and user experience post-Cloudflare integration.
- Cloudflare's scalability supports Fujitec's growth strategy, positioning them for future technological advancements.

## Summary

\## Summary
Fujitec, a global leader in elevator and escalator manufacturing, faced significant challenges with their legacy IT infrastructure, which was vulnerable and inefficient. To enhance security and streamline operations, they partnered with Cloudflare to implement a zero trust network access (ZTNA) model. The result was a rapid migration of over 3,300 employees to a modern security framework within 45 days, significantly improving connectivity and reducing operational overhead.

\## Background
Fujitec, founded in 1948, operates in the elevator, escalator, and moving walkway industry across 23 countries, employing over 11,000 people. Prior to deploying Cloudflare, the company relied on a fragmented IT environment with multiple vendors and physical VPN hardware, which hindered their operational efficiency and security.

\## Challenge
Fujitec aimed to address the vulnerabilities of their legacy IT infrastructure, which was prone to disruptions that could delay maintenance services and customer support. The reliance on physical VPNs created latency issues and triggered frequent troubleshooting requests, consuming valuable IT resources.

\## Solution
Fujitec replaced their outdated VPN infrastructure with Cloudflare Access, part of the Cloudflare One SASE platform. This implementation involved transitioning to a zero trust model that defined granular access controls for users and applications, integrating with Google Workspace for identity verification. The shift aimed to enhance security and streamline employee onboarding by automating identity provider integration.

\## Results
Fujitec successfully migrated 3,300 employees from legacy VPNs to Cloudflare’s ZTNA solution in approximately 45 days. This consolidation into a single management console saved 10 to 20 hours of manual work each month. Additionally, inquiries regarding access to internal systems from external networks within Japan decreased by over 50%.

\## Key Insights
Organizations looking to modernize their IT infrastructure should consider adopting a zero trust security model to enhance security and operational efficiency. Rapid deployment and integration of services can significantly reduce overhead and improve user experiences.

\## Customer Testimonial
“If our IT infrastructure were to be disrupted by a ransomware attack or similar incident, it could lead to delays in arranging maintenance services and hinder our ability to promptly provide information to customers. To ensure the continued provision of ‘safe and secure’ services, upgrading our security environment to the next generation was an urgent priority.”  
— Ryuta Kitano, Manager, Information Security Control Office, DIGITAL INNOVATION HQ

## Entities

- **Companies**: Fujitec, Cloudflare
- **Products**: Cloudflare Access, Cloudflare One SASE, Cloudflare Gateway
- **Technologies**: zero trust network access (ZTNA), VPN, DNS filtering
- **People**: Ryuta Kitano, Ryuhei Tsuji

## Key Concepts

digital transformation, IT security, zero trust security, operational efficiency, employee experience, cloud infrastructure, scalability, risk management

## Definitions

- **zero trust network access (ZTNA)**: A security model that requires strict identity verification for every person and device attempting to access resources on a network.
- **VPN**: A virtual private network that creates a secure connection over the internet, often used to protect private web traffic.
- **DNS filtering**: A security measure that blocks access to harmful websites by filtering domain name system requests.
- **SASE**: Secure Access Service Edge, a network architecture that combines networking and security functions into a single cloud-based service.
- **cloud infrastructure**: The collection of hardware and software components needed to support cloud computing, including servers, storage, and networking.

## Use Cases

- Migrating from legacy VPNs to a modern ZTNA solution
- Implementing centralized security management
- Improving employee onboarding processes
- Enhancing user experience for remote workers
- Streamlining troubleshooting and maintenance tasks
- Leveraging AI-driven defenses for security

## Frequently Asked Questions

**What prompted Fujitec to upgrade their IT infrastructure?**

Fujitec recognized the need to modernize their IT infrastructure to ensure reliability and security, especially in light of potential threats like ransomware attacks that could disrupt their operations.

**How did Cloudflare help Fujitec improve security?**

Cloudflare provided a zero trust network access model that eliminated vulnerabilities associated with traditional VPNs, allowing Fujitec to implement strict access controls and enhance their overall security posture.

**What were the key outcomes of Fujitec's partnership with Cloudflare?**

Key outcomes included a rapid migration of 3,300 employees to Cloudflare's ZTNA solution, significant reductions in manual work, and improved connectivity for remote teams, enhancing overall operational efficiency.

**How did the transition to Cloudflare affect employee experience?**

Employees experienced faster access to internal systems and resources, with significant improvements in connectivity speed, allowing them to work efficiently from various locations without disruptions.

**What future plans does Fujitec have regarding their IT infrastructure?**

Fujitec plans to expand their use of Cloudflare's services to mobile devices and explore AI-driven defenses, aiming to further enhance security and adapt to new technologies as their business grows.

## Links

- [Read on Welcome.AI](https://welcome.ai/content/fujitec-achieves-it-transformation-and-enhanced-security-with-cloudflare)
- [Original source](https://www.google.com/url?rct=j&sa=t&url=https://www.cloudflare.com/fr-fr/case-studies/fujitec/&ct=ga&cd=CAIyGmI0NTVlMjM1YTE2NTljZTE6Y29tOmVuOlVT&usg=AOvVaw16vtEPUpXFM1MGWjRP4X5O)
- [Cloudflare](https://welcome.ai/company/cloudflare): Featured company

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Source: Welcome.AI | https://welcome.ai/content/fujitec-achieves-it-transformation-and-enhanced-security-with-cloudflare