# Pursley Integrates Long-Term Medical Records to Enhance Telemedicine Care

> Pursley pushes the boundaries of telemedicine by linking long-term patient medical records to AI consultations, highlighting the need for an integrated approach to enhance patient care continuity.

**Source**: venturesquare.net | **Published**: 2026-10-22 | **Type**: case_study

## Key Facts

- Pursley links 9-year average medical records, enhancing telemedicine's continuity of care.
- 65% of AI responses used patient records, showcasing a competitive edge in personalized care.
- 29% of patients had records from multiple institutions, highlighting fragmentation in healthcare data.
- Pursley's 100,000 users indicate strong market demand for integrated telemedicine solutions.
- FHIR interoperability proposal signals strategic shift towards standardized medical information exchange.

## Summary

\## Summary
Pursley, a medical AI startup, faced the challenge of fragmented patient medical records in telemedicine. They developed a solution that connects long-term medical histories to AI consultations, enabling healthcare providers to access comprehensive patient information. This approach led to 65% of AI responses referencing specific patient records, enhancing the quality of remote medical care.

\## Background
Pursley operates in the healthcare technology sector, focusing on telemedicine solutions. Before the deployment of their AI consultation service, patients often struggled to provide complete medical histories due to records being scattered across multiple hospitals, particularly for those treated at various institutions over time.

\## Challenge
The primary challenge was the difficulty in accessing and utilizing patients' past medical records during telemedicine consultations. Many patients had records spanning several years, making it hard for healthcare providers to deliver continuous and informed care based solely on current symptoms.

\## Solution
Pursley implemented a system that allows patients to link their medical records from different healthcare institutions directly to AI consultations. This system utilizes patient-specific medical histories, averaging nine years per person, to inform AI-generated responses. The AI consultations were designed to reference these linked records, ensuring that responses were tailored to the individual patient's treatment history.

\## Results
The deployment of Pursley's solution resulted in 65% of the approximately 67,000 AI responses referencing the patient's medical records directly. Additionally, one in three patients had records spanning more than 10 years, and 29% of linked patients collected records from two or more medical institutions. Pursley surpassed 100,000 cumulative users within a year of launching the service.

\## Key Insights
Integrating long-term medical records into telemedicine can significantly enhance the quality of care provided remotely. Ensuring that healthcare providers have access to comprehensive patient histories is crucial for effective treatment, especially for patients with complex medical backgrounds or those receiving care from multiple facilities.

\## Customer Testimonial
CEO Oh Sang-jun stated, “While telemedicine has overcome the limitations of distance, the quality of remote treatment is ultimately determined by the patient’s past records.”

## Entities

- **Companies**: Pursley, Welt, Dr. Now, IVIRSE Vietnam
- **Products**: HealthBench Hard
- **Technologies**: AI, FHIR
- **People**: Oh Sang-jun, Namgung Hyun, Kang Seong-ji, Jung Jin-woong, Ta Thi Kim Hue, Kang Dae-hee, Terawan Agus Putranto, Masaomi Nangaku
- **Organizations**: Asia Telemedicine Society, Seoul National University College of Medicine

## Key Concepts

telemedicine, patient medical records, AI consultations, longitudinal records, interoperability, medical information exchange, healthcare innovation, patient consent

## Definitions

- **telemedicine**: The remote diagnosis and treatment of patients through telecommunications technology.
- **longitudinal record**: A comprehensive medical record that links a patient's examinations, diagnoses, and treatments over time.
- **interoperability**: The ability of different systems and organizations to work together and exchange information effectively.
- **FHIR**: Fast Healthcare Interoperability Resources, an international standard for the exchange of healthcare information.
- **AI consultations**: Consultations that utilize artificial intelligence to analyze patient data and provide tailored medical advice.

## Use Cases

- Linking patient medical records from multiple hospitals for AI consultations.
- Providing a summarized view of a patient's longitudinal record on telemedicine screens.
- Utilizing patient-specific medical records in AI consultations to improve response accuracy.
- Researching the effectiveness of AI responses compared to traditional methods.
- Expanding telemedicine into continuous healthcare management.
- Facilitating joint research between medical professionals and AI companies.

## Frequently Asked Questions

**What is the role of AI in telemedicine?**

AI plays a crucial role in analyzing patient data and providing tailored medical advice during consultations. It helps bridge the gap between in-person visits and remote care.

**How does Pursley ensure the accuracy of its AI consultations?**

Pursley utilizes patient-specific medical records to inform its AI consultations, ensuring that responses are based on actual medical history rather than general information.

**What challenges does telemedicine face regarding patient records?**

One major challenge is the fragmentation of medical records across different institutions, making it difficult for healthcare providers to access comprehensive patient histories.

**What is the significance of the FHIR standard?**

The FHIR standard facilitates the interoperability of medical information, allowing for seamless exchange of patient data between different healthcare systems.

**How does Pursley plan to enhance telemedicine services?**

Pursley aims to enhance telemedicine by providing integrated access to long-term medical records and developing AI systems that support continuous healthcare management.

## Links

- [Read on Welcome.AI](https://welcome.ai/content/pursley-integrates-long-term-medical-records-to-enhance-telemedicine-care)
- [Original source](https://www.venturesquare.net/en/1122216/)

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Source: Welcome.AI | https://welcome.ai/content/pursley-integrates-long-term-medical-records-to-enhance-telemedicine-care