# RMAI Doubles Legislative Coverage Through Enhanced Tracking with Quorum

> RMAI has more than doubled its legislative coverage by partnering with Quorum, a move that enhances its ability to advocate for over 600 companies in the receivables management industry. This expanded tracking capability is crucial for timely responses to legislative changes.

**Source**: quorum.us | **Published**: 2026-08-31 | **Type**: case_study

## Key Facts

- RMAI's bill tracking surged from 318 to 771, doubling legislative coverage and enhancing responsiveness.
- Quorum's system enables early issue detection, allowing proactive member advocacy and cost savings.
- 61 memos and 87 meetings in 2025 highlight RMAI's increased engagement and strategic influence in policy.
- Early intervention in Louisiana SB 414 shifted RMAI's stance, showcasing effective advocacy without extra costs.
- Custom Dashboards streamline operations, reflecting strategic shifts towards efficiency and member-centric communication.

## Summary

\## Summary
The Receivables Management Association International (RMAI) faced challenges in tracking legislative developments across multiple states and issues. By implementing Quorum, RMAI increased its tracked bills from 318 in the 2023–2024 cycle to 771 in 2026, significantly enhancing its legislative coverage and response capabilities.

\## Background
RMAI is a nonprofit organization representing over 600 companies involved in the buying, selling, collecting, and servicing of receivables. Prior to the deployment of Quorum, RMAI's legislative monitoring was limited, tracking only 318 bills during the 2023–2024 legislative cycle. As the association's policy responsibilities expanded, it became clear that a more efficient system was necessary to keep pace with legislative changes.

\## Challenge
RMAI needed to improve its ability to find relevant legislation, prioritize it, and keep its members informed. The risk of missing important bills, amendments, or hearings posed a significant challenge, as it could lead to delayed responses and reduced advocacy effectiveness.

\## Solution
RMAI transitioned to Quorum shortly after Jay Bajwa joined as the Legislative and Public Relations Specialist. The team underwent guided onboarding and training, spending about a month setting up issue areas, Alerts, Sheets, and Dashboards tailored to their policy priorities. Quorum Federal and Quorum State were utilized to create a comprehensive tracking system that organized legislation by subject, stance, and priority.

\## Results
RMAI's legislative tracking expanded dramatically, with the number of bills monitored increasing from 318 in 2023–2024 to 653 in 2025 and reaching 771 in 2026. The association also submitted 61 memos and held 87 legislative meetings during the 2025 cycle, working with 12 contracted lobbyists, the highest number in its history. The early identification of legislative issues allowed RMAI to respond more effectively, as seen in their advocacy efforts regarding Louisiana Senate Bill 414.

\## Key Insights
Organizations should focus on their specific needs and priorities when implementing new systems. Customizing tools to fit the workflow can enhance efficiency and responsiveness. Regularly reviewing and adjusting the setup as priorities shift is crucial for maintaining effective operations.

\## Customer Testimonial
“We want to stay ahead of the game. We’re not behind, we’re not missing information, and we’re not receiving late alerts.” — Jay Bajwa, Legislative and Public Relations Specialist, RMAI

## Entities

- **Companies**: Quorum
- **People**: Jay Bajwa
- **Organizations**: Receivables Management Association International

## Key Concepts

Legislative tracking, Advocacy, Policy monitoring, Member communication, Quorum platform, Issue prioritization, Data-driven decision making, Legislative meetings

## Definitions

- **Legislative tracking**: The process of monitoring and analyzing proposed laws and amendments to inform stakeholders.
- **Advocacy**: Efforts to influence policy decisions and legislation in favor of a specific cause or group.
- **Quorum**: A legislative tracking platform used by RMAI to monitor bills and policy changes.
- **Issue areas**: Specific categories under which legislation is organized and monitored based on relevance to the organization.
- **Alerts**: Notifications generated by the Quorum platform to inform users of new legislative developments.

## Use Cases

- Tracking legislative bills across multiple states
- Monitoring amendments and hearings
- Providing timely updates to members
- Facilitating member education and outreach
- Supporting testimony and advocacy efforts
- Organizing legislative information for strategic decision making

## Frequently Asked Questions

**What is RMAI's primary mission?**

RMAI's primary mission is to advance responsible industry practices through advocacy, education, certification, and professional standards for companies involved in receivables management.

**How did RMAI increase its legislative coverage?**

RMAI increased its legislative coverage by implementing the Quorum platform, which allowed them to track significantly more bills and monitor a wider range of issue areas efficiently.

**What role does Jay Bajwa play in RMAI?**

Jay Bajwa serves as RMAI's Legislative and Public Relations Specialist, where he monitors legislation, coordinates responses, and supports member education and advocacy efforts.

**What are the benefits of using Quorum for RMAI?**

Using Quorum has enabled RMAI to capture legislative developments more effectively, provide timely updates to members, and enhance their overall advocacy efforts without needing additional resources.

**How does RMAI communicate legislative updates to its members?**

RMAI communicates legislative updates through live legislative updates shared via Sheets, as well as through regular committee calls and email alerts that inform members of important changes.

## Links

- [Read on Welcome.AI](https://welcome.ai/content/rmai-doubles-legislative-coverage-through-enhanced-tracking-with-quorum)
- [Original source](https://www.quorum.us/case-studies/rmai-doubled-legislative-coverage-with-quorum/)
- [Quorum](https://welcome.ai/company/quorum): Featured company

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Source: Welcome.AI | https://welcome.ai/content/rmai-doubles-legislative-coverage-through-enhanced-tracking-with-quorum