# Tahaluf Achieves 900% ROI with Microsoft Copilot in Public Sector

> Tahaluf’s integration of Microsoft’s Copilot has driven a staggering 900% ROI while achieving a 99% compliance score with UAE’s NESA IAS, setting a benchmark for AI utilization in the public sector.

**Source**: microsoft.com | **Published**: 2026-10-28 | **Type**: case_study

## Key Facts

- Tahaluf's 900% ROI from Copilot in 13 months underscores AI's transformative impact on productivity.
- Achieving 99% compliance with UAE NESA IAS highlights the importance of trust in public sector AI adoption.
- Standardizing on Microsoft enhances competitive positioning by ensuring secure, governed AI use at scale.
- High ROI indicates significant financial gains, suggesting potential for reinvestment in further AI initiatives.
- The deployment of Copilot signals a strategic shift towards AI-driven workflows, enhancing operational efficiency.

## Summary

\## Summary
Tahaluf, a public sector organization, faced challenges in securely deploying AI to enhance employee productivity and collaboration. By standardizing on Microsoft and implementing Copilot alongside other Microsoft tools, they achieved over 900% return on investment within 13 months and a 99% compliance score with UAE NESA IAS.

\## Background
Tahaluf operates in the public sector and is focused on maintaining high standards of trust and compliance. Before deploying AI solutions, the organization struggled to find a secure and governed method to leverage AI at scale while adhering to strict operational controls.

\## Challenge
The primary challenge was to implement AI in a way that boosted employee productivity and collaboration without compromising on security, compliance, and operational control.

\## Solution
Tahaluf standardized on Microsoft technologies, deploying Copilot on a Microsoft 365 E7 foundation. They integrated Intune, Defender for Cloud, and Purview to secure users, data, and their tenant. This setup enabled safe AI use and facilitated modern workflows across daily operations.

\## Results
Within 13 months, Tahaluf realized a return on investment exceeding 900% from Copilot-assisted hours. Additionally, they achieved a compliance score of 99% with UAE NESA IAS, which helped teams confidently adopt AI.

\## Key Insights
Organizations in the public sector can successfully implement AI solutions by prioritizing security and compliance. Standardizing on a comprehensive technology platform can streamline deployment and enhance productivity.

\## Customer Testimonial
No direct quote was provided in the source material.

## Entities

- **Companies**: Tahaluf, Microsoft
- **Products**: Copilot, Microsoft 365 E7, Intune, Defender for Cloud, Purview
- **Technologies**: AI
- **Organizations**: UAE NESA

## Key Concepts

AI at scale, Employee productivity, Collaboration, Public sector requirements, Trust and compliance, Operational control, Return on investment, Compliance score

## Definitions

- **Copilot**: A Microsoft product designed to assist users by enhancing productivity through AI-driven features.
- **Microsoft 365 E7**: A comprehensive suite of Microsoft productivity tools and services, including advanced security and compliance features.
- **Purview**: A Microsoft service that helps organizations manage their data governance and compliance needs.
- **Intune**: A cloud-based service from Microsoft that helps organizations manage and secure their devices and applications.
- **Defender for Cloud**: A Microsoft security solution that provides threat protection for cloud resources.

## Use Cases

- Boosting employee productivity
- Enhancing collaboration
- Securing users and data
- Meeting public sector compliance requirements
- Adopting AI with confidence
- Modernizing daily workflows

## Frequently Asked Questions

**What is the main goal of Tahaluf's AI implementation?**

Tahaluf aimed to implement AI at scale to boost employee productivity and collaboration while adhering to strict public sector requirements for trust and compliance.

**How did Tahaluf achieve a 900% ROI?**

Tahaluf achieved a 900% return on investment by utilizing Copilot to assist employees in their tasks, significantly increasing productivity over a 13-month period.

**What compliance score did Tahaluf reach?**

Tahaluf reached a 99% compliance score with UAE NESA IAS, demonstrating their commitment to meeting regulatory standards through effective governance.

**Which Microsoft products did Tahaluf deploy?**

Tahaluf standardized on Microsoft products, deploying Copilot on a Microsoft 365 E7 foundation, along with Intune, Defender for Cloud, and Purview for enhanced security and compliance.

**What are the benefits of using Purview?**

Purview helps organizations like Tahaluf manage data governance and compliance, enabling them to adopt AI technologies with confidence while ensuring operational control.

## Links

- [Read on Welcome.AI](https://welcome.ai/content/tahaluf-achieves-900-roi-with-microsoft-copilot-in-public-sector)
- [Original source](https://www.microsoft.com/en/customers/story/27500-tahaluf-al-emarat-technical-solutions-microsoft-viva-insights)

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Source: Welcome.AI | https://welcome.ai/content/tahaluf-achieves-900-roi-with-microsoft-copilot-in-public-sector