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Convey

  • Travel & Transport
  • 3 Case Studies
Unique intelligence to transform customer delivery into a competitive advantage

Oct 27

eBook: How COVID-19 is Transforming Consumer Shopping Habits This Holiday and Beyond

The post eBook: How COVID-19 is Transforming Consumer Shopping Habits This Holiday and Beyond appeared first on Convey.

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Oct 05

Consumers Adjust Holiday Shopping Due to COVID – and Are Willing to Grant Retailers Leeway

The post Consumers Adjust Holiday Shopping Due to COVID – and Are Willing to Grant Retailers Leeway appeared first on Convey.

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Sep 25

Case Study: UrbanStems Cuts Costs And Reduces Customer Care Calls During Massive Sales Growth

"With Convey, we’ve got a unified experience that feels like it’s coming from UncommonGoods regardless of carrier." -MC Halfpenny, Director of Operations

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Jul 15

COVID-19 eCommerce Playbook: Mitigate Customer Crises With Transparency and Communication

The post COVID-19 eCommerce Playbook: Mitigate Customer Crises With Transparency and Communication appeared first on Convey.

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Case Studies
Case Study : Living Direct Improves Cx And Returns Efficiency

"Convey’s Delivery Platform has allowed us to continue to improve the post-purchase experience our large-item shoppers." Rick Lundbom, CEO, Living Direct

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Case Study : Grove Improves Nps, Customer Response Time

"Our team is ruthlessly efficient in everything that we do, but that efficiency was lacking in our shipping systems. Convey changed that."

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Case Study : Modern Furniture Manufacturer Improves Delivery Transit Time

Learn how a fast growing customer-centric, modern furniture brand gains efficiencies through analyzing its network and improves transit time.

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