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IBM Watson

  • Technology & Internet
  • 1 Case Study
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Jun 29

Do You Know Where and Why Users Drop Off the Conversation?

Do you feel blind and overwhelmed by the task of improving your virtual assistant? Try our new Dialog Flow Analysis Notebook. You’ll identify problems that keep your users from being successful. You…

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Nov 09

Building a Virtual Assistant that Your Customers Want to Talk to (Part 2)

Here’s Part II of the Watson Assistant blog series on Building a Virtual Assistant Your Customers Want to Talk To. In this three part series we show how Watson Assistant’s web chat UI and service…

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Oct 28

Why is it STILL so hard to build a useful chatbot?

Creating a familiar, efficient, and personalized customer service experience takes a lot of hard work. But, as you know, great customer service is not optional. Your customers should be able to get…

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Oct 28

IBM Watson Discovery: Relevancy training for time-sensitive users

Train IBM Watson Discovery to find documents effectively on a tight time budget

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Case Studies
Case Study : Bradesco Bank

How a Brazilian bank pays personal attention to each of their 65 million customers

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