Tymely

Tymely sets a whole new standard for customer service through a unique combination of people and AI. We provide outsourced customer service for eCommerce brands that exceeds any other existing solution in terms of quality, speed, and cost. Tymely automatically answers customer inquiries from text channels like emails and web forms and performs all required actions in order to fully resolve the ticket.
Unlike chatbots that focus on being able to converse or convey information, Tymely focuses on understanding the customer's needs and taking the actions toward a full resolution.