About Giga
Giga AI provides advanced AI agents designed to manage complex enterprise workflows, enabling organizations to handle millions of customer interactions with speed, empathy, and zero wait time. Their platform empowers businesses to deploy custom voice agents rapidly, ensuring every customer call is covered and freeing up human teams to focus on higher-value tasks.
At the core of Giga's solution is Agent Canvas, a low-code environment where enterprises can build, test, and launch tailored voice agents. Users can upload documents, define policies, and create conversation flows, allowing the AI to deeply understand brand-specific knowledge and processes. The system supports multiple file formats and ensures enterprise-grade security for all data.
Giga's AI agents are engineered for ultra-low latency, delivering sub-second, natural-sounding responses in multiple languages and adaptive tones. The platform integrates seamlessly with existing CRMs, support platforms, telephony systems, and custom APIs, making deployment fast and efficient. Insights generated by the system help enterprises improve key metrics like resolution rates, transfer reduction, and customer satisfaction by translating raw conversations into actionable business intelligence.
With a focus on compliance (SOC 2, HIPAA, GDPR, ISO 27001), performance, and customer-centric design, Giga AI aims to power the next trillion enterprise voice interactions, helping leading organizations scale their support operations while maintaining a human touch.
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