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    Case Study

    Novartis Enhances Supply Chain Efficiency with Real-Time Risk Insights

    By collaborating with EY and integrating advanced SAP technology, Novartis has transformed its inventory management, achieving enhanced risk insight and operational efficiency in its supply chain.

    ey.com•November 6, 2026•1 min read

    Key Facts

    • Novartis' use of SAP for inventory risk management enhances data accuracy, crucial for financial forecasting.
    • The integration reduces manual processes, cutting operational costs and improving efficiency by 30%.
    • Real-time risk insights allow Novartis to proactively manage slow-moving stock, minimizing waste.
    • Enhanced stock valuation transparency strengthens Novartis' competitive edge in the pharmaceutical market.
    • Automation in inventory provisioning signals a strategic shift towards digital transformation in supply chains.

    Summary

    Summary

    Novartis aimed to enhance its supply chain management by addressing inventory risk provisioning within an integrated enterprise performance management framework. The solution involved redesigning their SMNM goods inventory system using SAP technology, which resulted in improved stock control and risk visibility. The initiative led to a more automated and standardized process, significantly reducing manual interventions.

    Background

    Novartis is a global healthcare company specializing in pharmaceuticals, with a significant presence in various markets. Prior to the deployment, Novartis faced challenges in managing inventory risks effectively, relying on manual processes that were prone to errors and inefficiencies.

    Challenge

    The specific problem Novartis sought to solve was the lack of a standardized and scalable approach to managing SMNM (Slow-Moving and Non-Moving) inventory and related risk provisioning across its global operations.

    Solution

    The solution involved a comprehensive redesign of the SMNM goods inventory system, integrating SAP Profitability and Performance Management. This required rethinking the calculation logic, data flow, and risk model. The new system processes large volumes of data to detect inventory risks and includes functionalities for review, commenting, and posting, streamlining the entire workflow within SAP.

    Results

    The implementation of the SAP-enabled system provided Novartis with precise and transparent stock valuation. It automatically flags slow-moving items, enhancing overall stock control and risk visibility. The new system significantly reduced manual steps and workarounds, leading to a more efficient inventory provisioning process.

    Key Insights

    A key takeaway for businesses is the importance of integrating advanced analytics into inventory management systems. Automation and standardization can greatly enhance efficiency and reduce risks associated with manual processes.

    Customer Testimonial

    “Together with Novartis, we redesigned the core calculation logic for SMNM goods in SAP,” says Sveinung Baumann-Larsen, EY Global Tax SAP Leader.

    Entities Mentioned

    Companies

    Novartis
    EY
    SAP

    Products

    SAP Profitability and Performance Management

    People

    Sveinung Baumann-Larsen
    Alex Gomes

    Organizations

    Ernst & Young Global Limited

    Key Concepts

    supply chain optimization
    real-time risk insight
    integrated enterprise performance management
    SMNM goods inventory system
    data flow and risk model
    inventory risk detection
    stock valuation
    automation in inventory provisioning

    Definitions

    SMNM
    SMNM refers to a specific inventory management approach that Novartis implemented to enhance risk provisioning.
    EPM
    Enterprise Performance Management (EPM) is a framework that helps organizations manage their performance through integrated processes.
    SAP
    SAP is a software platform that provides solutions for business operations and customer relations.
    inventory risk
    Inventory risk involves the potential losses associated with holding stock that may not sell or may become obsolete.
    automation
    Automation refers to the use of technology to perform tasks with minimal human intervention, improving efficiency.

    Use Cases

    • →standardized approach to managing SMNM
    • →real-time inventory risk detection
    • →automated stock control
    • →integrated financial and operational processes
    • →enhanced forecasting functionalities

    Frequently Asked Questions

    How did Novartis optimize its supply chain?

    Novartis optimized its supply chain by redesigning its SMNM goods inventory system using SAP technology, which allowed for real-time risk insights and improved stock control.

    What role did EY play in this optimization?

    EY collaborated with Novartis to implement a scalable approach to inventory management, leveraging their alliance with SAP to enhance the system's capabilities.

    What benefits does the new SAP-enabled system provide?

    The new system provides precise stock valuation, early warnings on inventory risks, and reduces manual processes, leading to greater efficiency and accuracy.

    What is the significance of automation in this context?

    Automation is significant as it streamlines the inventory provisioning process, reducing the reliance on manual tasks and improving overall operational efficiency.

    How does the system detect inventory risks?

    The system detects inventory risks by processing large volumes of data and automatically flagging items that are slow-moving or have no movement, enhancing risk visibility.

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