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    Publicis Sapient: 73% of Enterprises Use AI Regularly, but Only 10% Call It Core

    Publicis Sapient's 2026 Global Enterprise AI Report, based on 1,550 AI decision-makers across six markets, reveals a gap between adoption and value. While 73% of enterprises use AI regularly, only 10% say it is core to how their business operates, and 42% lack the organizational structure to capture AI's value. The data points to workflow redesign and operating-model change — not just technology — as the path to transformation, with the UK leading at 51% reporting fundamental transformation.

    Publicis SapientJune 17, 20261 min read

    Key Facts

    • 73% of enterprises use AI regularly, but only 10% say it is core to operations.
    • 47% believe AI meets business needs today, yet 42% lack the structure to capture that value.
    • The UK leads with 51% reporting fundamental business transformation from AI.

    Summary

    Publicis Sapient's 2026 Global Enterprise AI Report finds widespread AI use (73%) but a sharp readiness gap, with only 10% saying AI is core to operations and success hinging on workflow redesign.

    Entities Mentioned

    Companies

    Publicis Sapient

    Technologies

    enterprise AI
    agentic AI

    Organizations

    Publicis Sapient

    Key Concepts

    adoption-readiness gap
    workflow redesign
    operating-model change

    Use Cases

    • enterprise AI strategy
    • AI maturity benchmarking
    • organizational transformation

    Frequently Asked Questions

    How many enterprises use AI regularly?

    73%, according to the 2026 Global Enterprise AI Report, though only 10% say AI is core to operations.

    What drives AI value?

    Workflow redesign and operating-model change rather than technology deployment alone; 42% of organizations lack the structure to capture AI's value.

    How large was the study?

    It surveyed 1,550 AI decision-makers across six markets.

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