Why agents are the next frontier of generative AI

Executive Summary: The article discusses the evolution of generative AI (gen AI) into gen AI-enabled 'agents' that can automate complex workflows across digital platforms. These agents have the potential to streamline processes and improve productivity in industries such as finance, software development, and marketing. Business leaders must prepare for the age of agents by understanding risks, engaging in strategic tech planning, and implementing control mechanisms.

Key Insights:
1. Gen AI-enabled agents can automate complex and open-ended use cases, offering businesses the opportunity to streamline processes and improve productivity.
2. These agents are versatile, adaptable, and can work with existing software tools and platforms, making them suitable for a wide range of scenarios.
3. Business leaders need to prepare for the age of agents by understanding risks, codifying knowledge, engaging in strategic tech planning, and implementing human-in-the-loop control mechanisms.

Business Impact:
The development and deployment of gen AI-enabled agents allow businesses to automate workflows, improve efficiency, and drive innovation. By leveraging these agents, organizations can reduce manual efforts and enhance productivity across industries. However, business leaders must be aware of risks and take proactive steps to ensure successful integration and operation of gen AI-enabled agents. Strategic planning, knowledge codification, and control mechanisms are essential for businesses to harness the full potential of gen AI technology and gain a competitive advantage in the digital era.