Chorus

Chorus is a conversation intelligence platform that helps businesses capture and analyze all customer calls, meetings, and emails to create visibility, drive process and behavior changes, and deliver bottom line impact. The company was founded with the mission to understand what influences conversation outcomes and make it easy to learn from and influence the thousands of conversations a team has.

Chorus leverages ZoomInfo's leading B2B data to distill premium insights from sales calls, making it a simple, scalable solution for businesses of all sizes. The platform provides a way for teams to make decisions using the insights they would get if they were sitting in on every sales or customer success call.

The company is made up of a tight-knit team of world-class scientists, engineers, and product designers who are passionate about voices, language, technology, and results. They work with a wide variety of data-driven public and high-growth companies to help them improve their sales and customer success processes.

Chorus' main use cases include capturing and analyzing customer calls, meetings, and emails to identify patterns and trends, coaching sales reps and customer success teams to improve their performance, and providing insights to help businesses make data-driven decisions.

The platform's key features include call transcription, sentiment analysis, keyword spotting, and conversation analytics. These features allow businesses to gain a deeper understanding of their customers and their needs, identify areas for improvement in their sales and customer success processes, and make data-driven decisions to drive bottom line impact.

Chorus' target market includes businesses of all sizes that are looking to improve their sales and customer success processes. The platform is particularly well-suited for data-driven companies that are looking to leverage insights from customer conversations to drive growth and improve their bottom line.

Chorus' target industries include technology, healthcare, financial services, and professional services. These industries are particularly well-suited for the platform because they rely heavily on customer interactions to drive growth and success.

In summary, Chorus is a conversation intelligence platform that helps businesses capture and analyze all customer calls, meetings, and emails to create visibility, drive process and behavior changes, and deliver bottom line impact. The platform's key features include call transcription, sentiment analysis, keyword spotting, and conversation analytics, and it is well-suited for businesses of all sizes in a variety of industries.