Conversica

Conversational AI solutions from Conversica help enterprise revenue teams attract, acquire and grow customers across the customer lifecycle over Email, SMS, or Website Chat. Conversica is the leading provider of Conversational AI solutions that help enterprise marketing, sales, customer success, and finance teams attract, acquire and grow customers at scale across the customer revenue lifecycle. Conversica AI Assistants serve as digital team members and autonomously engage contacts, prospects, customers, or partners in human-like, two-way interactions at scale to drive towards the next best action, whether that's scheduling a sales meeting, gauging interest to buy additional products or services, or politely but persistently collecting overdue payments. Processing over a billion interactions, the Conversica Conversational AI platform integrates natural language processing (NLU & NLG), decision & policy management, business process automation and deep learning capabilities to drive customer engagement across multiple digital communication channels and languages. The Conversica platform supports over 50 integrations into the most popular MAP and CRM platforms and offers an open API for custom integration. Conversica is a portfolio company of Providence Equity, Kennet Partners, Hollyport Capital and Toba Capital and is headquartered in Foster City, CA. The Conversica Conversational AI platform powers our AI Assistants to act like digital team members helping Marketing, Sales, and Customer Success teams attract, acquire and grow customers at enterprise scale with human-like accuracy. No other provider comes close to Conversica's ability to quickly implement and deploy AI Assistants, trained and ready to go their first day on the job. Cookie Notice By clicking “Accept', you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookie Preferences Accept How's your lead follow-up? See how you're performing & what to improve. Get Your Score Product Solutions Resources Company Login Request a Demo 24X RETURN ON INVESTMENT 100% LEAD FOLLOW-UP 10X PIPELINE & CUSTOMER GROWTH No Sales Rep Required Get your Salespeople off the front lines. Revenue Digital Assistants™ proactively handle the conversations that move contacts from first interest to true opportunity status. Unleash AI for unlimited capacity to engage and qualify 100% of inbound and outbound leads on your team's behalf. Request a Demo Watch Video Ditch your outdated chatbot. Discover the enterprise-ready GPT chat solution from Conversica. Explore AI Chat TRUSTED BY TOP ENTERPRISE COMPANIES WHY CONVERSICA Generative AI Optimized for the Enterprise The golden age of Generative AI is here. Revenue Digital Assistants are powered by a multi-model Conversational AI platform that uses a number of Large Language Models, including GPT, to engage all your contacts in Powerfully Human conversations designed to drive pipeline and convert customers like never before. Request a Demo Conversica's Powerfully Human technology gives the dialogue a natural feel, mimicking the natural flow of human conversation rather than forcing contacts through rigid scripts. Find hidden revenue sitting right under your noses with human-like conversations that are delivered at the right time, right place, and right language every time. Multiply your resources with Revenue Digital Assistants that can be trusted to take on critical and time-consuming tasks autonomously. See first-hand how Revenue Digital Assistants hold meaningful conversations at every touchpoint. Start the Conversation REVENUE DIGITAL ASSISTANTS Meet the Growth Workforce of the Future Supercharge your workforce with AI-powered Revenue Digital Assistants that work alongside your team as a trusted digital team member, not just a tool — one that can take on the tasks you need to unleash the full potential of your workforce. Discover RDAs Your Revenue Digital Assistant for Marketing Teams Create hand-raisers out of your MQLs and lead stock by encouraging hidden interest with prompt, hyper-personalized conversations. Leave no lead behind. Maximize every opportunity with 100% coverage, uncovering untapped revenue without putting the pressure solely on your busy sales teams. Deliver conversation-qualified leads to sales to improve MQL quality and the relationship between sales and marketing. Meet Your Marketing Assistant Your Revenue Digital Assistant for Sales Teams Engage, validate, and qualify 100% of prospects with personalized outreach to ensure no opportunity ever gets overlooked or underworked. Turn outbound into inbound. Revenue Digital Assistants warm target accounts, reactivate opportunities, and deliver hot leads directly to your sales team. Free sales to sell. Revenue Digital Assistants build a more robust pipeline and take away the monotony of qualifying each MQL and inbound request. Meet Your Sales Assistant Your Revenue Digital Assistant for Customer Success Teams Revenue Digital Assistants continually monitor performance, collect feedback, and leverage insights to improve customer health and retention. Go wide and deep with your customers. Consistently deliver the kind of one-to-one conversations you need to propel account growth. Give every customer white glove service. Grow advocates by staying in close contact from onboarding to expansion. Meet Your Customer Success Assistant 24x ROI Do the math to see what a Revenue Digital Assistant can deliver for your business. Calculate Your ROI CONVERSATIONAL AI PLATFORM Real AI Delivering Real Results on Day One Revenue Digital Assistants are equipped with battle-tested skills and multichannel, multilingual, and multi-integration capabilities to deliver a truly exceptional human-like experience at scale. It's easy to see why Conversica's platform outperforms other Conversation Automation solutions every time. Explore Our Conversational AI Platform Revenue Digital Assistant for Marketing Revenue Digital Assistant for Sales Revenue Digital Assistant for Customer Success Expert on Day One Equipped with a library of revenue-hunting skills & conversations built by Conversica, customized by you, and optimized to uncover revenue opportunities. Powerfully Human Conversations True natural language processing fueled by a unique combination of our intellectual property, and state-of-the-art NLU & NLG models. Simple email and chatbots don't even compare. Meaningful Everywhere Global support with multilingual and omni-channel, outcome-driven conversations enriched by unlimited data integrations. Uncover revenue across the lifecycle Built-in expertise with self-learning AI Extensive library of ready to go conversations Amplify existing techology investments CUSTOMER STORIES Industry Leaders Use Conversica to Get the Conversation Going Don't fall behind on revenue, expectations, or in the market. Conversica is transforming the teams of the world's most innovative and fastest-growing companies into the Growth Workforce of the future to scale efforts and unlock revenue like never before. See All Customer Stories G2 reviewers can't say enough about Conversica! 4.5 SEAMLESS INTEGRATION Amplify the Power of the Tools You Already Use Conversica seamlessly integrates into your existing tech stack utilizing cross-platform insights and triggers to provide a comprehensive conversational view that helps teams take action on interest. See all our supported integrations. Explore Integrations CURIOUS FOR MORE? The Conversica Knowledge Base WEBINAR The Chatbot Is Dead: It's Time to Modernize Your Online Experience Join Mark Jancola, Chief Development Officer at Conversica, as he discusses the future of Conversation Automation, what it means for businesses, and why customers crave personalized attention at scale. Watch the Webinar CASE STUDY KEMP Generates $100k+ of Opportunities in a Month KEMP was struggling to keep up with their influx of leads, and a number were falling through the cracks. But with the help of a Conversica RDA, they uncovered $4.5M in opportunity in the first year. Read the Case Study WEBINAR Join the Conversation Qualified Era Welcome to the Conversation-Qualified Era—where contacts enjoy iconic customer experiences, teams can scale personalized attention, and AI-powered conversations always drive prospective buyers towards the next best action. Watch the Webinar EBOOK The Essential Guide to Conversation Automation It's time to change the way you do business! Conversation Automation tools scale two-way, human-like lead outreach to engage every contact and discover opportunities faster and easier than ever before. Read the eBook WEBINAR The Chatbot Is Dead: It's Time to Modernize Your Online Experience Join Mark Jancola, Chief Development Officer at Conversica, as he discusses the future of Conversation Automation, what it means for businesses, and why customers crave personalized attention at scale. Watch the Webinar CASE STUDY KEMP Generates $100k+ of Opportunities in a Month KEMP was struggling to keep up with their influx of leads, and a number were falling through the cracks. But with the help of a Conversica RDA, they uncovered $4.5M in opportunity in the first year. Read the Case Study WEBINAR Join the Conversation Qualified Era Welcome to the Conversation-Qualified Era—where contacts enjoy iconic customer experiences, teams can scale personalized attention, and AI-powered conversations always drive prospective buyers towards the next best action. Watch the Webinar EBOOK The Essential Guide to Conversation Automation It's time to change the way you do business! Conversation Automation tools scale two-way, human-like lead outreach to engage every contact and discover opportunities faster and easier than ever before. Read the eBook WEBINAR The Chatbot Is Dead: It's Time to Modernize Your Online Experience Join Mark Jancola, Chief Development Officer at Conversica, as he discusses the future of Conversation Automation, what it means for businesses, and why customers crave personalized attention at scale. Watch the Webinar CASE STUDY KEMP Generates $100k+ of Opportunities in a Month KEMP was struggling to keep up with their influx of leads, and a number were falling through the cracks. But with the help of a Conversica RDA, they uncovered $4.5M in opportunity in the first year. Read the Case Study WEBINAR Join the Conversation Qualified Era Welcome to the Conversation-Qualified Era—where contacts enjoy iconic customer experiences, teams can scale personalized attention, and AI-powered conversations always drive prospective buyers towards the next best action. Watch the Webinar Explore All Resources Previous Next Start the Conversation See a Revenue Digital Assistant in Action Supercharge your workforce, effortlessly scale your efforts and unlock revenue. What can our Powerfully Human Revenue Digital Assistants take off your plate today? Request a Demo The leading provider of Conversation Automation solutions, with billions of human interactions spanning more than a decade. WHY CONVERSICA Conversational AI Platform Revenue Digital Assistants Customer Success Stories Results-Driven Use Cases INDUSTRIES Automotive Business Services Higher Education Sports, Media & Entertainment Technology See All Industries RESOURCES Blog Resource Library ROI Calculator Help Center Community Academy PARTNERS Become a Partner Our Partners Partner Login COMPANY Our Story Leadership Culture & Careers News SUPPORT Contact Us Security and Compliance 1-888-778-1004 Privacy Policy Legal Info Do Not Sell My Personal Information © 2023 Conversica, Inc. All rights reserved. Hi, I'm K.D. Can I help you? Let's chat! Cookie Notice By clicking “Accept', you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookie Preferences Accept How's your lead follow-up? See how you're performing & what to improve. Get Your Score Product Solutions Resources Company Login Request a Demo CONVERSATIONAL AI PLATFORM The Only Conversational AI Platform Accelerating Revenue Across the Full Lifecycle Conversica has a truly sophisticated Conversational AI Platform, battle-tested across billions of real-world interactions and more than a decade of experience. Request a Demo Over $100 Billion in Opportunity Revenue Unlocked 98% AI Accuracy Fueled by Billions of Interactions 1K+ Conversations Built & Continually Optimized 1.8 Mil Opportunities Generated by 10K RDAs How Our Platform Works Features Five Pillars of Intelligence Ecosystem WHY CONVERSICA Conversica Revenue Digital Assistants™: Deliver Powerfully Human™ Conversations at Scale Leverage AI at every step of the process to deliver human-like conversational engagement to every lead, prospect and customer. Provide Fastest Time-to-Value Take advantage of our built-in AI and conversational design expertise to get up and running in hours and prove your ROI in weeks. Leverage Existing Insights Utilize insights from existing investments to improve personalization and customer experiences across the lifecycle. OUR PLATFORM The Conversational AI Platform That Does More Conversica's Conversational AI platform empowers our Revenue Digital Assistants to conduct dynamic, natural, human-like conversations. Revenue Digital Assistant for Marketing Revenue Digital Assistant for Sales Revenue Digital Assistant for Customer Success Proven Revenue-Hunting Skills Library of skills & conversations built by Conversica, customized by you and optimized to uncover revenue. True Natural Language Processing Powerfully Human conversations fueled by a unique combination of our intellectual property and state-of-the-art NLU & NLG models. Powerfully Human RDAs are so much more than a simple bot following a script, they are intelligent enough to perceive, understand, decide, act and learn, autonomously. Context Switching on the Fly Outcome-driven, omnichannel & multilingual conversations enriched through integrations across the lifecycle. Uncover revenue across the lifecycle Empower Marketing, Sales and Customer Success teams to uncover untapped revenue through meaningful conversations at every point in the customer lifecycle. Hard work done for you The only solution supported by self-learning AI models and a dedicated team of data scientists and conversation specialists constantly monitoring, refining and optimizing the models and conversations. Ready-to-go conversations See value in weeks, not months with 1K prebuilt, trained and optimized conversations and a variable-based conversation architecture that is easy to configure. Amplify existing tech investments Seamlessly integrate into existing tech stack (CRM, MAP, CSP, ABM) to trigger actions, segment contacts and enrich each conversation. Communication Channels Supported Languages ENGLISH SPANISH FRENCH GERMAN JAPANESE PORTUGUESE ITALIAN AND MORE PLATFORM CAPABILITIES What Makes Our Conversational AI Platform Industry-Leading Revenue Digital Assistants provide revenue teams unparalleled scalability by automatically engaging each contact with the right information, at the right time, via the right channel and language. Reports & Analytics A variety of reports to keep an eye on the performance of each conversation, campaign and RDA. Continually improve engagement and track how revenue teams are converting the Conversation Qualified leads generated. Explore Reports & Analytics Natural Language Processing What sets Conversica apart is our use of NLU and NLG at every step of the process; taking action on business triggers, identifying the right use case, dynamically generating responses and autonomously taking the next best action. Explore Natural Language Processing Conversation Management Conversica's conversation management architecture supports hyper-segmentation and personalization at scale, incorporating business inputs and preferences to easily customize every aspect of the engagement. Explore Conversation Management Omni Channel & Multi-Language Revenue Digital Assistants dynamically shift between 9 languages across email, chat and SMS to provide the human-like experience that entices engagement and delivers the experience prospects expect. Explore Communication Channels Integrations With dozens of native integrations and a robust Conversica API, you can rest assured your Revenue Digital Assistant can ingest, enrich and action data in your existing tech stack. Explore Integrations Reports & Analytics A variety of reports to keep an eye on the performance of each conversation, campaign and RDA. Continually improve engagement and track how revenue teams are converting the Conversation Qualified leads generated. Explore Reports & Analytics Natural Language Processing What sets Conversica apart is our use of NLU and NLG at every step of the process; taking action on business triggers, identifying the right use case, dynamically generating responses and autonomously taking the next best action. Explore Natural Language Processing Conversation Management Conversica's conversation management architecture supports hyper-segmentation and personalization at scale, incorporating business inputs and preferences to easily customize every aspect of the engagement. Explore Conversation Management Omni Channel & Multi-Language Revenue Digital Assistants dynamically shift between 9 languages across email, chat and SMS to provide the human-like experience that entices engagement and delivers the experience prospects expect. Explore Communication Channels Integrations With dozens of native integrations and a robust Conversica API, you can rest assured your Revenue Digital Assistant can ingest, enrich and action data in your existing tech stack. Explore Integrations Reports & Analytics A variety of reports to keep an eye on the performance of each conversation, campaign and RDA. Continually improve engagement and track how revenue teams are converting the Conversation Qualified leads generated. Explore Reports & Analytics 1 2 3 4 5 Built on the Five Pillars of Intelligence Conversica's platform powers the 5 Pillars of Intelligence and forms the foundation of our Revenue Digital Assistants' unprecedented accuracy and two-way, personalized engagements. Perceive See More Understand See More Decide See More Act See More Learn See More THE CONVERSICA DIFFERENCE Want Results? The Platform Matters Conversica is the only solution supported by self-learning AI models fueled by billions of human interactions spanning more than a decade. Conversica: Innovative AI, Fastest Time to Value Trained to have standard conversations and smart enough to respond to non-standard requests A series of two-way interactions that assist contacts in their journey while driving the desired outcome Uses data & insights from multiple sources to dynamically segment & construct relevant dialog Set up & maintenance is turn-key with 1K+ conversations that are customized in just minutes Everyone Else: Extensive Time Investment, Limited Impact Leans on humans to respond to anything out of the ordinary, derailing the conversation Reacts to the initial engagement with a predefined response and then abandons the exchange Segmentation & personalization is limited by the capacity to create conversations from scratch Significant time investment (more than your nurture campaigns) for each conversation you deploy Security and Privacy Conversica is committed to maintaining the trust of our customers. We recognize that trust is built on transparency and earned with experience. Since our founding in 2007, we have provided Conversational AI solutions from a SaaS platform designed to protect the data which our customers entrust to us. We have also built service features to help our customers better meet consumer privacy expectations and comply with applicable law. Highlighted data protection safeguards and compliance-enabling service features include: SOC 2 Type II compliant EU General Data Protection Regulation (GDPR) compliant California Consumer Privacy Act (CCPA) compliant Explore Security RESOURCES Learn More About Our Platform Take a deep dive into Conversational AI, Conversation Automation and Revenue Digital Assistants. G2 users love our platform 4.5 WEBINAR Bad Leads Gone Good With Talkdesk's Kim Roman Watch the Webinar EBOOK The Essential Guide to Conversation Automation It's time to change the way you do business! Conversation Automation tools scale two-way, human-like lead outreach to engage every contact and discover opportunities faster and easier than ever before. Read the eBook VIDEO How the Sacramento Kings Added Millions in Pipeline with Conversica The Sacramento Kings have created three times the number of opportunities with help from their Conversica Revenue Digital Assistant. Watch the Video BLOG POST ChatGPT Just Changed Everything Revenue Teams Know About Chatbots Read the Post Request a Live Demo of the Best in Conversational AI Explore what makes Conversica the best in Conversational AI platforms by requesting a demo today. Request a Demo The leading provider of Conversation Automation solutions, with billions of human interactions spanning more than a decade. WHY CONVERSICA Conversational AI Platform Revenue Digital Assistants Customer Success Stories Results-Driven Use Cases INDUSTRIES Automotive Business Services Higher Education Sports, Media & Entertainment Technology See All Industries RESOURCES Blog Resource Library ROI Calculator Help Center Community Academy PARTNERS Become a Partner Our Partners Partner Login COMPANY Our Story Leadership Culture & Careers News SUPPORT Contact Us Security and Compliance 1-888-778-1004 Privacy Policy Legal Info Do Not Sell My Personal Information © 2023 Conversica, Inc. All rights reserved. Hi, I'm K.D. Can I help you? Let's chat!