Hummingbird

1. Understand your customer activity Use a CRM purpose-built for compliance and risk teams. Build a deep understanding of customers and their activity. 2. Organize cases with ease Manage cases and investigation workflows for all of your team’s responsibilities. Keep track of timelines, assignments, and consistent investigation procedures. 3. Streamline referrals and reports Automate case referrals to bank partners and Suspicious Activity Reports around the world. Generate reports, validate every field, and track filing status – all without touching any tedious PDF forms. 4. The analytics you need Automated and customizable analytics in a variety of formats to meet every requirement, from deep APIs for data warehousing to convenient in-app charting.This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. To find out more about the cookies we use, see our Privacy Policy If you decline, your information won’t be tracked when you visit this website. A single cookie will be used in your browser to remember your preference not to be tracked. Accept Decline Platform Company Pricing Careers Schedule Demo We’re into money and power (That is, stopping the illegal use of them.) We’re on a mission to fight financial crime using better communications and technology. LEARN MORE ↓ To solve a crime, it’s best to “follow the money.” Most of the world’s crime involves money. Drug cartels, organized crime, weapons sales, political corruption, and human trafficking all rely on money movement through our financial system. There’s no better way to fight these criminals than to follow the money and choke off the profits. Our mission at Hummingbird is straightforward: fight financial crime. We do this by helping financial institutions better understand their customers and collaborate with law enforcement. We believe that thoughtful design, intelligent tools, and helpful automation can improve the fight against for-profit crimes. Turning the tables on financial crime Three ways to improve anti-financial crime efforts Efficiency Increasing the speed at which financial institutions can investigate, identify, and act to prevent crimes. Intelligence Organizing the information and trends required to spot unusual activity and investigate it. Collaboration Sharing secure information and collaboration tools to avoid the information silos that give criminals an advantage. Hummingbird blends regulatory expertise, thoughtful product design, and modern technology into the ultimate compliance CRM. Leadership Joe Robinson CO-FOUNDER & CEO Jesse Reiss CO-FOUNDER & CTO Jon Snell VICE PRESIDENT OF STRATEGIC SALES Ian Hopping SENIOR VICE PRESIDENT OF SALES Julie Castelbaum CHIEF OF STAFF Laura Whitt Winyard VICE PRESIDENT OF SECURITY Syed Hussain VICE PRESIDENT OF CUSTOMER SUCCESS Emily Downs HEAD OF HR Ryan Gerard CO-FOUNDER & PRINCIPAL ENGINEER Mark Horton VICE PRESIDENT OF MARKETING Kara Lehman HEAD OF RECRUITING Chris Stasonis VICE PRESIDENT OF ENGINEERING Regulatory Matt Van Buskirk CO-FOUNDER & CEO REGULATORY Jo Ann Barefoot CO-FOUNDER, ADVISOR Lyn Farrell REGULATORY STRATEGY ADVISOR Kathryn Reimann REGULATORY STRATEGY ADVISOR Want to join us? We’re united by our mission to fight financial crime. We strive to do great work and have fun in the process. We value a diverse, inclusive, and motivated team. Our benefits Competitive compensation, including cash and equity Flexible health/vision/dental coverage 401k plan Flexible working arrangements and work/life balance Donation matching to non-profits aligned with our mission Modern tech setup Work from home with periodic team get‑togethers A safe, respectful, and comfortable workplace Get in touch We’re always looking for talented people. If you’d like to propose a role that isn’t listed here, send us a note at [email protected] Open positions Platform Compliance CRM Case Management Global SAR Filing Hummingbird Apps Use Cases Pricing Resources Careers About Us Sign up for our newsletter Privacy Policy Security ×This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. To find out more about the cookies we use, see our Privacy Policy If you decline, your information won’t be tracked when you visit this website. A single cookie will be used in your browser to remember your preference not to be tracked. Accept Decline Platform Company Pricing Careers Schedule Demo Compliance made simple Designed and built for the true heroes of the financial industry. Hummingbird puts customer knowledge, case management, investigations, and regulatory reporting into a single platform. We empower your team to fight financial crime more effectively while integrating seamlessly with your existing KYC data and activity monitoring systems. Get your free 5-step guide to effective compliance Download now Top financial institutions run on Hummingbird CAPABILITIES A single view of everything 1. Understand your customer activity Use a CRM purpose-built for compliance and risk teams. Build a deep understanding of customers and their activity. 1  of 5 FEATURES Solutions for any compliance operation Alert Intelligence Hummingbird intelligently handles transaction monitoring alerts from any source, making your triage 10x more efficient. Global SAR filing Prepare, validate, and file SARs / STRs in the US, Canada, Europe, and around the world. Bank Partner Referrals Manage referrals between fintechs and bank partners to enable collaborative compliance responsibilities. Customer Diligence Build a single source of truth for your customers from a compliance & risk perspective. Lending Complaints Investigate lending complaints by understanding root causes and making effective adjustments. Transaction Disputes Intuitive transaction dispute workflows for card issuers subject to Regulations E and Z. Anti-Fraud Investigate fraud cases to identify and plug gaps in your defense. Machine Learning Behind the scenes, Hummingbird creates well-structured and labeled data as you conduct investigations to close the loop for your machine learning models. How it works IMPORT 1. Use your existing data and monitoring Hummingbird is designed to connect seamlessly to your existing KYC sources, transaction monitoring systems, and data stores. Bulk import spreadsheets or create direct API integrations – either approach gives you efficiency and organization. COLLECT 2. All of your casework under one roof Keep everything in sight and within easy reach. Activity alerts, escalations, referrals, customer diligence, periodic reviews, tiplines, law enforcement requests, disputes, complaints – Hummingbird stores and organizes it all. (And all with appropriate permissions and visibility, of course.) REDUCE 3. Reduce time-per-case by 70-90% With a single source of truth for customers and casework, your team will fly through investigations. You’ll eliminate duplicate work, automate report creation, and never have to worry about missing a case deadline. AUDIENCES Built for every link in the compliance chain For Investigators Hummingbird is a game-changer for front-line compliance professionals. Its clean, intuitive UI organizes workflows, automates reporting, and streamlines casework. All of which results in faster, more accurate investigations. For Compliance Leadership Compliance officers and team managers benefit from effective case management controls, as well as top-down analytics of team performance. Hummingbird gives them structured workflows designed to ensure policies are followed and things get done on time. For Audit & Oversight Managers Audit and oversight are part of our DNA. Hummingbird’s leadership team includes former regulators and bank examiners, and we designed our platform to meet even the most stringent audit requirements. Get in touch We’re bringing organization, efficiency, and sophistication to compliance. Schedule demo Platform Compliance CRM Case Management Global SAR Filing Hummingbird Apps Use Cases Pricing Resources Careers About Us Sign up for our newsletter Privacy Policy Security × This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. To find out more about the cookies we use, see our Privacy Policy If you decline, your information won’t be tracked when you visit this website. A single cookie will be used in your browser to remember your preference not to be tracked. Accept Decline Platform Company Pricing Careers Schedule Demo Superpowers for financial crime fighters Hummingbird is the first platform specifically designed for the needs of modern compliance teams. How it works 1. Get it all together Bring all of your compliance work into Hummingbird. 1  of 4 Inputs Alerts, cases, reports, tips, referrals, reviews, audits… now in one place Organize your data (no matter the source or format) and make sure things are done on time. Hummingbird brings everything together, centralizing your workflow. Add cases from any source Import from spreadsheets Connect to modern APIs CRM Know your customer Compliance and Risk teams take a different view of customer relationships, meaning a standard sales CRM won’t do. Hummingbird is a purpose-built compliance CRM, giving teams everything they need to understand the underlying risks and expected behavior of their customers. Single view of customer information Full case history in one place Integrated KYC data sources Related entity tracking Case Management A new way to organize cases Leaving case management to spreadsheets or legacy systems risks letting important information slip through the cracks. Hummingbird organizes your cases into different types, giving you easy control of timelines, assignments, and visibility. Easy team coordination Strong timeline management Efficient search & handling Case type grouping Scale up without hiring Alert Intelligence Teach old alerts new tricks Hummingbird applies intelligence to alerts as they come in. Use your existing transaction monitoring setup, and we’ll immediately start helping you group, prioritize, and take action on alerts more efficiently. Use your existing transaction monitoring Work alerts from any source Group alerts by subject Automate repetitive alert handling Eliminate duplicate work Quickly triage and escalate Investigation Go deep. Really deep. Are you still using dial-up internet? No? Then why are you still using your legacy system? Ad hoc procedures and spreadsheets are just begging for errors and audit problems. Hummingbird gives you the tools for deep investigation work and makes sure you’re consistent, thorough, and auditable – every time. Gather all activity, profiles, and docs Guide investigation workflows Explore data visualizations Map out key locations & relationships Link out to any research tool Request Information Integrated Requests For Information Don’t depend on clumsy PDFs and hard-to-track email threads. Reach out to customers directly from your investigation workflow. Any information or documents you receive will be securely added to the case for review. Send Requests for Information (RFIs) directly from cases Provide customers with emails containing a secure form Feed information and documents back into your case Automatically conduct monitoring and follow-ups Regulatory Reports & Audits Cut time per filing by 95% Global SARs, STRs, and Referrals: Refer cases and file reports with law enforcement, validate every field, and track filing acceptance — all without touching the SAR PDF. File to US, Canada, Ireland, and other goAML countries Streamline SAR prep workflows Thousands of validation checks File electronically by pushing a button Fintechs: refer cases to bank partners (UARs) Analytics Powerful and actionable Modern compliance depends on strong data analysis. Hummingbird presents data-driven insights and information in highly-visual, modern formats, giving compliance teams exactly what they need. Manage team workload Capture categories & trends Understand monitoring effectiveness Breeze through audits and exams Power machine learning Get started Let us show you how we can make your team 10-15x more productive. Get started quickly We'll have you up and running in a jiffy. No integration required Bulk import your existing casework. Safe & secure Blessed by security teams from top financial institutions. Schedule demo Platform Compliance CRM Case Management Global SAR Filing Hummingbird Apps Use Cases Pricing Resources Careers About Us Sign up for our newsletter Privacy Policy Security ×