
Typewise is a Generative AI company that aims to make daily lives easier by decoding human thoughts through text prediction technology. The company was founded in 2019 by Janis and David to address productivity loss caused by the disparity between the speed at which our brain processes information and our typing speed. In pursuit of this mission, the company offers an award-winning keyboard app that has been downloaded 2 million times and currently offers an AI Writing Solution that increases the speed, accuracy, and quality of written communication.
Typewise boosts customer service and sales productivity by 2-3x through customized language models that learn which phrases have the highest business impact. The AI technology is already in use by Fortune 500 companies as well as hundreds of thousands of end-users, and has won CES Innovation Awards in 2022 and 2021. The company provides an API for seamless integration with a client's existing tools and platforms.
Typewise's AI writing solution offers a range of features and benefits that include text prediction, autocorrect, and grammar check, magic reply, custom AI language model adapted to the client's vocabulary and tone, quality control and analytics, and multi-language support. The solution is tailored to suit the unique requirements of each client and can deliver efficiency gains of 20-30%, save 10-20hrs per agent per month, and eliminate 97% of mistakes.
Typewise's solution has various use cases, including emails & tickets, live chat, call documentation, and works with CRM systems like Salesforce, ServiceNow, and MS Dynamics. The AI writing solution is compatible with the GDPR, Swiss made, 100% data privacy and security- a feature that is critical when handling sensitive data.
Typewise's target market includes enterprise customers looking to streamline their internal communications, achieve cost savings, and increase customer satisfaction while reducing response and resolution times. The solution is ideal for businesses in the customer service and sales sector.
Typewise is headquartered in Schlieren, Zurich, and has 11-50 employees. The company is backed by Y Combinator and continuously improves its AI technology in partnership with ETH Zurich.
In conclusion, Typewise is an AI company that has developed an AI writing solution designed to make communication more efficient and effective for enterprise businesses. Its solution is designed to save cost, decrease response and resolution times, and increase customer satisfaction with a focus on customer service and sales teams.