Toma

Toma is revolutionizing the automotive dealership experience with its advanced Voice AI agents. Designed specifically for dealerships, Toma's AI solutions handle every inbound call, automate service scheduling, and implement dealer-specific safeguards to protect revenue. By streamlining customer communication, Toma helps improve Customer Satisfaction Index (CSI) scores, reduce missed calls, and enhance overall operational efficiency.

Since its inception in 2024, Toma has already made a significant impact in the automotive industry, answering over 1 million calls and saving dealerships countless hours each week. The AI phone assistant not only manages routine inquiries but also ensures that customer interactions are handled with a human touch, allowing dealership staff to focus on more complex tasks. This innovative approach has led to millions in recovered revenue for dealerships, showcasing Toma's effectiveness in enhancing operational margins.

Toma's AI agents are designed to integrate seamlessly into existing workflows, providing a unified workspace that prioritizes calls, texts, and follow-ups. This ensures that dealership teams have visibility and control over customer interactions, allowing them to respond promptly to what requires human attention. With features like intelligent routing and automated scheduling, Toma is not just about answering calls; it's about transforming the way dealerships operate and interact with their customers.

By leveraging Toma's technology, dealerships can expect to see significant improvements in efficiency and customer satisfaction. The AI agents are capable of understanding natural language, executing compliant outbound SMS campaigns, and even handling service recalls, making them an invaluable asset for any dealership looking to modernize its operations and enhance profitability.