Toma
Your AI Operating System for Dealership Conversations
Technology
How Toma’s technology works — architecture, AI models, and technical capabilities.
How does Toma work?
Toma operates by deploying Voice AI agents that handle inbound calls for automotive dealerships, automating service scheduling and ensuring customer inquiries are addressed efficiently. This allows dealerships to maintain high service levels while freeing up staff for more complex tasks.
What technology powers Toma?
Toma utilizes advanced Voice AI technology designed specifically for automotive dealerships. This technology enables the AI to understand natural language, handle calls autonomously, and integrate seamlessly with dealership systems for scheduling and customer management.
What are Toma's main features?
Toma's main features include inbound call automation, service scheduling, full-store receptionist capabilities, automated reminders, and dropped call SMS follow-ups. These features enhance customer communication and operational efficiency for dealerships.
What type of AI does Toma use?
Toma employs customizable Voice AI that is trained on dealership-specific workflows and customer interaction styles. This allows the AI to effectively manage calls and provide a personalized experience for customers.
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